DG
Danie G
1 reviews | Active since Feb 2019
20 Oct 2020, 10:52
****sung
Another week passes, and still no confirmation about the Note 20 claims. You are pathetic! *******! ********!
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Replies (3)0
Replies (3)
Samsung South Africa's replyOfficial
20 Oct 2020, 10:59 Hi Danie
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
SamsungZA
LZ
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
SamsungZA
LZ
Samsung South Africa's reply20 Oct 2020, 10:59
Official
Hi Danie
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
SamsungZA
LZ
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
SamsungZA
LZ
DG
Danie G's updateReviewer Update
20 Oct 2020, 11:08How long still will this be escalated? Its more than a month now!
DG
Danie G's update20 Oct 2020, 11:08
Reviewer Update
How long still will this be escalated? Its more than a month now!
Samsung South Africa's replyOfficial
20 Oct 2020, 13:50Hi Danie
Thank you for taking my call.
As per our telephonic conversation, I have escalated your query to our marketing and logistic department for them advice further.
Thank you for choosing Samsung.
Regards
LZ
Thank you for taking my call.
As per our telephonic conversation, I have escalated your query to our marketing and logistic department for them advice further.
Thank you for choosing Samsung.
Regards
LZ
Samsung South Africa's reply20 Oct 2020, 13:50
Official
Hi Danie
Thank you for taking my call.
As per our telephonic conversation, I have escalated your query to our marketing and logistic department for them advice further.
Thank you for choosing Samsung.
Regards
LZ
Thank you for taking my call.
As per our telephonic conversation, I have escalated your query to our marketing and logistic department for them advice further.
Thank you for choosing Samsung.
Regards
LZ