DG
Danie G
1 reviews | Active since Feb 2019
01 Nov 2020, 11:32
****sung
I am still waiting for feedback regarding my claims for buying my Note 20. Its yet another 14days that has passed, and no feedback was given! Sort this out!
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Replies (2)
Samsung South Africa's replyOfficial
02 Nov 2020, 08:19Good Morning Danie ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Samsung South Africa's reply02 Nov 2020, 08:19
Official
Good Morning Danie ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Samsung South Africa's replyOfficial
02 Nov 2020, 13:49Hi Danie, sincere apologies, we have requested urgent feedback with the relevant departments and will feedback you .^NM
Samsung South Africa's reply02 Nov 2020, 13:49
Official
Hi Danie, sincere apologies, we have requested urgent feedback with the relevant departments and will feedback you .^NM