SC
Sandy C
1 reviews | Active since Jan 2012
01 Sept 2020, 19:12
********, FALSE ADVERTISING & PATHETIC CUSTOMER SERVICE
Pre-ordered Note 20 ultra, entered info on samsung members app over a week ago to redeem R4000 evoucher and to this day have received NOTHING. Samsung customer service totally unhelpful & not giving me my voucher as advertised. ABSOLUTELY PATHETIC, DISAPPOINTING SERVICE & FALSE ADVERTISING.
Helpful (0)
Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
01 Sept 2020, 19:15Good evening Sandy,
I trust you are well.
Samsung would like to apologize for the inconvenient caused.
We will log a complaint for you and send you the reference number.
Regards
SamsungSA:
SS
I trust you are well.
Samsung would like to apologize for the inconvenient caused.
We will log a complaint for you and send you the reference number.
Regards
SamsungSA:
SS
Samsung South Africa's reply01 Sept 2020, 19:15
Official
Good evening Sandy,
I trust you are well.
Samsung would like to apologize for the inconvenient caused.
We will log a complaint for you and send you the reference number.
Regards
SamsungSA:
SS
I trust you are well.
Samsung would like to apologize for the inconvenient caused.
We will log a complaint for you and send you the reference number.
Regards
SamsungSA:
SS
Samsung South Africa's replyOfficial
23 Sept 2020, 16:20Good day Sandy
I trust you are well.
You have been advised that you claim out of promotion period and feedback has been given to you.
Regards
SamsungZA
LZ
I trust you are well.
You have been advised that you claim out of promotion period and feedback has been given to you.
Regards
SamsungZA
LZ
Samsung South Africa's reply23 Sept 2020, 16:20
Official
Good day Sandy
I trust you are well.
You have been advised that you claim out of promotion period and feedback has been given to you.
Regards
SamsungZA
LZ
I trust you are well.
You have been advised that you claim out of promotion period and feedback has been given to you.
Regards
SamsungZA
LZ