RK
Reshika K

1 reviews | Active since Mar 2015

31 Jan 2020, 13:15

****med by Voucher

I was told that I would receive a R4000 voucher when purchasing a Samsung product from Makro. I bought a fridge for 13k and still struggle to get my voucher. Makro did not return my original invoice, I submitted a copy of the invoice as well as proof of payment and this is apparently not sufficient to qualify for the voucher, what a *******! Would I consider Samsung again, definitely not!

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply31 Jan 2020, 13:17
Official
 Good day  Reshika K, We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.   A senior customer service executive will contact you with further advise on this matter.  Regards, SamsungSA: ^SN