RK
Reshika K
1 reviews | Active since Mar 2015
31 Jan 2020, 13:15
****med by Voucher
I was told that I would receive a R4000 voucher when purchasing a Samsung product from Makro. I bought a fridge for 13k and still struggle to get my voucher. Makro did not return my original invoice, I submitted a copy of the invoice as well as proof of payment and this is apparently not sufficient to qualify for the voucher, what a *******! Would I consider Samsung again, definitely not!
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Replies (1)Samsung South Africa's replyOfficial
31 Jan 2020, 13:17 Good day Reshika K, We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly. A senior customer service executive will contact you with further advise on this matter. Regards, SamsungSA: ^SN
Samsung South Africa's reply31 Jan 2020, 13:17
Official
Good day Reshika K, We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly. A senior customer service executive will contact you with further advise on this matter. Regards, SamsungSA: ^SN
