MVDM
MARK VAN DER MERWE

1 reviews | Active since Mar 2009

01 Mar 2020, 08:27

****med by Samsung

Samsung said that they would get back to me it is a week later - still nothing. Looks like I will have to refer this matter to the relevant Courts. Samsung gave us a choice of certain rewards for buying a fridge, we qualified for R 7000-00 rewards, in the from of a holiday in a hotel, airplane tickets and other various choices. Now that it becomes time to redeem these rewards, they have made one excuse upon another it is one big **** to buy their product.

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply01 Mar 2020, 10:29
Official
Good day Mark,
 
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly. 
  
A senior customer service executive will contact you with further advice on this matter. 
 
Regards, 
SamsungSA:^JL