MVDM
MARK VAN DER MERWE
1 reviews | Active since Mar 2009
01 Mar 2020, 08:27
****med by Samsung
Samsung said that they would get back to me it is a week later - still nothing. Looks like I will have to refer this matter to the relevant Courts. Samsung gave us a choice of certain rewards for buying a fridge, we qualified for R 7000-00 rewards, in the from of a holiday in a hotel, airplane tickets and other various choices. Now that it becomes time to redeem these rewards, they have made one excuse upon another it is one big **** to buy their product.
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Replies (1)Samsung South Africa's replyOfficial
01 Mar 2020, 10:29Good day Mark,
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advice on this matter.
Regards,
SamsungSA:^JL
Samsung South Africa's reply01 Mar 2020, 10:29
Official
Good day Mark,
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advice on this matter.
Regards,
SamsungSA:^JL
