JM
Jo'nas Mzwandile

1 reviews | Active since Jul 2019

25 Apr 2022, 13:34

****med and charged more under saving the not so saved environment. Samsung does hey

Claimed the buds on the April 8th after purchasing the s22 ultra, samsung keeps escalating. Probably escalating to God, but with many lies ,a sin was committed, then God doesn't barge.

You're claiming to be going green and saving the environment, then sell us a naked phone for which we have to separately purchase accessories, that's rich. Considering that you're having customers buying things separately, that's going green while ruining the environment and cutting costs .

In short, deliver those buds and keep going green and charging us more.

Missing Huawei ๐Ÿ˜”๐Ÿ˜”๐Ÿ˜”๐Ÿ˜”๐Ÿƒโ™€๏ธ

0
Replies (4)
Samsung South Africa
Samsung South Africa's reply25 Apr 2022, 13:37
Official
Good day  Jo'nas ,

Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 

We have noted your concerns and we are currently investigating the matter further. 

Your complaint has been assigned to our escalations department and we will be in contact with you. 

Kind Regards, 
SamsungZA
:^NM  
 
JM
Jo'nas Mzwandile's update25 Apr 2022, 13:41
Reviewer Update
Automated response, really ๐Ÿคจ๐Ÿคจ๐Ÿšฎ๐Ÿšฎ๐Ÿšฎ
You can do better
JM
Jo'nas Mzwandile's update25 Apr 2022, 16:16
Reviewer Update
I've sent that multiple times without feedback from you.
Your call-line is never answered
I've waited for 8+ minutes trying to reach you
You have to call me now. I've provided my numbers on the review.


Danko
Samsung South Africa
Samsung South Africa's reply26 Apr 2022, 10:12
Official
Thank you for posting your comment,

We have sent feedback via email to the email address you provided on this post. 
 
This matter shall be closed now. 
 
We appreciate your bringing your concerns to our attention and thank you for your support 

Kind Regards, 
SamsungZA
:^NM