SB
Shaneel B
1 reviews | Active since Mar 2022
07 Apr 2022, 19:57
****!!! S21fe contract with Tablet
Samsung is this a **** ??? This is my 4th review regarding the tablet you get when taking out a contract for the S21fe .You keep promising for weeks now that this will be resolved and I will get my tablet, where is it???? ...This feels like a **** .I want actual contact not a robotic message .Confirmation email was received on the 21st of February 2022 .Call me *** ,or I'm sending an email to the ombudsman .This is going on for way to long now
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Replies (4)
Samsung South Africa's replyOfficial
07 Apr 2022, 19:59Good evening Shaneel,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Samsung South Africa's reply07 Apr 2022, 19:59
Official
Good evening Shaneel,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
SB
Shaneel B's updateReviewer Update
07 Apr 2022, 20:12Same responses ??? Get back to me I'm giving
Samsung Till the end of the month and I'm then wasting my time the
legal Way
Samsung Till the end of the month and I'm then wasting my time the
legal Way
SB
Shaneel B's update07 Apr 2022, 20:12
Reviewer Update
Same responses ??? Get back to me I'm giving
Samsung Till the end of the month and I'm then wasting my time the
legal Way
Samsung Till the end of the month and I'm then wasting my time the
legal Way
Samsung South Africa's replyOfficial
08 Apr 2022, 14:06Your query has been escalated, please wait for feedback. We will inform you once it has been resolved.^NM
Samsung South Africa's reply08 Apr 2022, 14:06
Official
Your query has been escalated, please wait for feedback. We will inform you once it has been resolved.^NM
SB
Shaneel B's updateReviewer Update
08 Apr 2022, 15:27How many time are you escalating 1 thing and never giving me my tablet call me ***
SB
Shaneel B's update08 Apr 2022, 15:27
Reviewer Update
How many time are you escalating 1 thing and never giving me my tablet call me ***