FK
Fahima K
1 reviews | Active since Jan 2022
28 Jan 2022, 12:20
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samsung Z FLIP 3, R3000 promo is a **** **** **** i have purchased my samsang in december, followed the process to clain the voucher, received an email to say it will be done in 5 days, one month later after numerous calls the the Buy and Get call centre still nothing, Every call thats made goes to a different agent with a different story, each one promising that you will get it with the next 24 hours.
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Samsung South Africa's replyOfficial
28 Jan 2022, 12:22Good day Fahima ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Samsung South Africa's reply28 Jan 2022, 12:22
Official
Good day Fahima ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM