HP
Henno P
1 reviews | Active since Oct 2010
07 Oct 2015, 21:43
Satisfaction delivered
I just want to compliment the two guys that went out of their way to assist me in fixing my phone. I told them I stayed far away from Roodepoort and they assisted me the same day, actually about 2hrs to have my screen replaced. They went the extra mile with a smile and service and agents like them deserve recognition. I was a team lead at EOH and to see customer assistance and resolution so efficiently is quite impressive. Please give me feedback on this matter. Thx
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Replies (1)Samsung South Africa's replyOfficial
08 Oct 2015, 10:20Hello Hennop,
Thank you for your encouraging message.
At Samsung our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us
Kind regards
Samsung SA
Thank you for your encouraging message.
At Samsung our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us
Kind regards
Samsung SA
Samsung South Africa's reply08 Oct 2015, 10:20
Official
Hello Hennop,
Thank you for your encouraging message.
At Samsung our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us
Kind regards
Samsung SA
Thank you for your encouraging message.
At Samsung our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us
Kind regards
Samsung SA
