JPDtE
John Piere Du toit Erasmus
1 reviews | Active since May 2020
02 Sept 2020, 21:28
Sansung Earbuds never Delivered.
I claimed the galaxy buds after my upgrade to the S20 ultra in March got the CITD*** number, after a month of submitting all paperwork again, was told it was outside promotion time, when it was not? I have a CIT number everything, but no buds? So disappointed... will definitely not renew my phone and data contract if this is the service!!
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Replies (4)0
Replies (4)
Samsung South Africa's replyOfficial
02 Sept 2020, 21:30 Good evening John Piere,
We apologize for the inconvenience caused.
We will log a complaint for you so we can address your concerns and provide you with a reference number.
A senior customer service executive will contact you with further advice on this matter.
Regards
SamsungZA:
SS
We apologize for the inconvenience caused.
We will log a complaint for you so we can address your concerns and provide you with a reference number.
A senior customer service executive will contact you with further advice on this matter.
Regards
SamsungZA:
SS
Samsung South Africa's reply02 Sept 2020, 21:30
Official
Good evening John Piere,
We apologize for the inconvenience caused.
We will log a complaint for you so we can address your concerns and provide you with a reference number.
A senior customer service executive will contact you with further advice on this matter.
Regards
SamsungZA:
SS
We apologize for the inconvenience caused.
We will log a complaint for you so we can address your concerns and provide you with a reference number.
A senior customer service executive will contact you with further advice on this matter.
Regards
SamsungZA:
SS
JPDtE
John Piere Du toit Erasmus's updateReviewer Update
05 Sept 2020, 20:42Hi Samsung. Still no contact? Please help.
JPDtE
John Piere Du toit Erasmus's update05 Sept 2020, 20:42
Reviewer Update
Hi Samsung. Still no contact? Please help.
JPDtE
John Piere Du toit Erasmus's updateReviewer Update
15 Sept 2020, 17:43Dear Samsung. 10 days later still no reply or response?
JPDtE
John Piere Du toit Erasmus's update15 Sept 2020, 17:43
Reviewer Update
Dear Samsung. 10 days later still no reply or response?
JPDtE
John Piere Du toit Erasmus's updateReviewer Update
14 Oct 2020, 20:35Still no answer Samsung? Please advise?
JPDtE
John Piere Du toit Erasmus's update14 Oct 2020, 20:35
Reviewer Update
Still no answer Samsung? Please advise?