AS
Anthony S
1 reviews | Active since Sept 2018
19 Aug 2021, 11:34
Samung Note 20
Hi All.
About one month ago i purchase my new Samsung Note 20 Ultra at a telkom I'm so disappointed with This Device. My Battery Drains Fast and i don't use it a lot my phone is on the lowest settings to safe and i have change it so much to save so much battery, When Samsung lunch the phone they spoke about the battery but this phone is ****!!!
The service and accountability of Samsung SA / Telkom with the problem were really bad, There is no guarantee regarding this problem as Telkom only give Seven Days. I have never experienced such an unsatisfactory service ever I'm disgusted.
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Samsung South Africa's replyOfficial
19 Aug 2021, 11:36Good day Anthony ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM
Samsung South Africa's reply19 Aug 2021, 11:36
Official
Good day Anthony ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM