#SamsungSucks
I honestly think #SamsungSucks should go viral.... so here is another day that I am going to moan about Samsung because after complaining to Samsung and on Hello Peter and on Facebook, no one has helped me. Samsung always messages me and says, "Please send an email regarding your incident to tellus@samsung and we will respond." Guess what????? Samsung talks Bullwally because to date no one has helped me, they just phone to pass the buck onto someone else. Then one guy tells me he will offer to fix my phone at a discounted rate.... guess what the discount is????? R13.00...... Also by the way, this same guy told me that the Samsung S7 Edge DOES NOT come with Gorilla Glass 5, those are obviously just sales gimmicks...... SO NEVER BUY A SAMSUNG S7 EDGE AS THE GLASS CAN BE BROKEN JUST BY HOLDING IT WITH NO IMPACT!!!!! So Samsung, please respond again with something different than you usually do and I will caryy on bashing Samsung's name until my situation has been dealt with!!!
Good day,
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: *** .
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA
Good day,
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: *** .
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA
