MM
Mohamed M
1 reviews | Active since Oct 2014
20 Sept 2022, 09:25
SamsungSA e-store lost my order!I
@SamsungSA e-store lost my order!I placed this order on the 9th of September and nobody at #samsung e-store can tell me why the parcel has not been sent to the courier since the 9th of September, or where it is.
Helpful (0)
Replies (1)0
Replies (1)
Samsung South Africa's replyOfficial
20 Sept 2022, 09:32 Good day, Mohamed.
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
:^JL
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
:^JL
Samsung South Africa's reply20 Sept 2022, 09:32
Official
Good day, Mohamed.
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
:^JL
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
:^JL