EC
EMMANUEL C
1 reviews | Active since Mar 2009
10 May 2022, 07:47
Samsung's Useless Service
The issue has been logged with our Voice of Customer Advisor under the reference number:***, we will investigate and be in contact with you.^ NM . This investigation is still not resolved. Samsung's advisors keep making up excuses with no feedback and dont take my calls.
Helpful (0)
Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
10 May 2022, 08:07Good morning Emmanuel,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^TM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^TM
Samsung South Africa's reply10 May 2022, 08:07
Official
Good morning Emmanuel,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^TM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^TM
EC
EMMANUEL C's updateReviewer Update
01 Dec 2023, 07:58Good Day,
I am still waiting to have this resolved. There has been no communication since. My contact details are the same.
I am still waiting to have this resolved. There has been no communication since. My contact details are the same.
EC
EMMANUEL C's update01 Dec 2023, 07:58
Reviewer Update
Good Day,
I am still waiting to have this resolved. There has been no communication since. My contact details are the same.
I am still waiting to have this resolved. There has been no communication since. My contact details are the same.