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Carissa Compion-Coetzee
1 reviews | Active since Jun 2019
05 Jun 2023, 14:53
SAMSUNG's terrible phone!!
I have always been a Samsung fan. Until now. My aunt, my husband and myself bought a Samsung Galaxy A03 phone. Only few months old and all three of us have the same problem. Turns on and off by itself until it doesn't turn on anymore. Then we have to pay then R250 every time just to get the phone on again. THIS IS RIDICULOUS!!! WHO IS GOING TO REFUND US FOR THIS TERRIBLE PHONE OR THE MONEY WE LOSE JUST TO GET IT GOING AGAIN!!!!!! I cannot believe this is Samsung. And it its not like we have money just to go get new phones!!!
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Samsung South Africa's replyOfficial
05 Jun 2023, 14:54Good day, Carissa,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NP
Samsung South Africa's reply05 Jun 2023, 14:54
Official
Good day, Carissa,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NP