Samsungs product and after sales is *******! How can I buy 2 different Samsung products from 2 separate stores and they both broke. One was delivered broken and the other didn't last 5 months.

I would really like to share some horrible experiences I've had purchasing Samsung products. On two separate occasions I purchased Samsung products; 1) Samsung Frontlaoder Washing Machine; 2) Samsung 58inch Smart TV. 1) The washing machine was purchased from Pick N Pay Greenstone. They delivered the stock to my house directly. The washing machine was delivered damaged. On unpacking the unit we noticed it was damaged. We called Pick N Pay you reffered us of onto Samsung. Samsung said they would send out a technician, it would take about a week. Why should I as the purchaser have to be inconvenienced by not having a washing machine for a week, when I clearly purchased a new washing machine. Samsung are arrogant, and refused to accept the product back and exchange it for a new unit. Eventually Pick N Pay swapped out the unit for me after a huge fight. 2) Samsung 58 inch Smart tv was purchased from Makro Meadowdale, the TV is mounted on the wall and has been since we received it on the 16/12/2020. The TV is not even 5 months old and already it is not working. The screen went black while I was watching and never returned. Now the TV keeps switching on and off. I called Makro Meadowdale, they reffered me to Samsung. As usual Samsung will send out a technician, that should take about a week. Now I have to be inconvenienced and without a TV when I have supposedly bought from a reputable company a reputable brand. I will be the first to state loud and clear I will never buy from Samsung again. Their after sale service is *******. I will sell my appliances the first opportunity I can.