SK
Saleh K
1 reviews | Active since Sept 2020
08 Jan 2021, 09:28
Samsung’s Pathetic Service
Call centre is pathetic, I spoke to a Given M. And she had an attitude, not allowing me to speak. I expect a call from management to have my issue resolved.
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Replies (2)
Samsung South Africa's replyOfficial
08 Jan 2021, 09:43Good Day Saleh,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Samsung South Africa's reply08 Jan 2021, 09:43
Official
Good Day Saleh,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Samsung South Africa's replyOfficial
08 Jan 2021, 11:52Please accept our sincere and humble apologies for the service you may have experienced in respect to your issue.Your query has been escalated, please wait for feedback. ^NM
Samsung South Africa's reply08 Jan 2021, 11:52
Official
Please accept our sincere and humble apologies for the service you may have experienced in respect to your issue.Your query has been escalated, please wait for feedback. ^NM