CK
Christopher K
1 reviews | Active since Jul 2020
08 Jul 2020, 10:53
Samsungs free GALAXY buds ****
Like alot of people on this website complaining about the free galaxy buds , I also app**** and was approved in the promotion period. After numerous communications with them since March I was told now that I do not qualify and that was contrary to what my Vodacom approval email stated.
So it seems this was just a **** to get customers to buy a poorly rate phone
Regards
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Replies (1)
Samsung South Africa's replyOfficial
08 Jul 2020, 11:00 Good morning Christopher,
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advice on this matter.
Regards,
SamsungSA:
SS
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advice on this matter.
Regards,
SamsungSA:
SS
Samsung South Africa's reply08 Jul 2020, 11:00
Official
Good morning Christopher,
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advice on this matter.
Regards,
SamsungSA:
SS
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advice on this matter.
Regards,
SamsungSA:
SS