1 reviews | Active since Jul 2015
Samsung/MTN MSC Voucher
To Whom it may concern,
It is highly disappointing that i am unable to redeem my voucher for the MSC Cruise.
i called in today to redeem my voucher and was told that i needed to do an online registration by the Feb 2018. No where did it state that there was a cut of time-take note of the screenshot attached.
this is extremely unacceptable.
This is to acknowledge the receipt of your mail.
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
Samsung Team
This is to acknowledge the receipt of your mail.
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
Samsung Team