Samsungless again

<p>Bought a Samsung washing machine again from Game Gateway thinking that after a few years the brand would have improved its quality and service. Within the 1st few days called in to Game Gateway to explain the problems and was told by the Samsung rep to try different options on the machine which still resulted in an unsatisfactory wash, dont think that the guy is clued up about the machines. Went back to the store on Saturday 16/07/2016 to return the machine as it it was within the 7 day period and was told by a very rude Mr Lopis Govender that he would not approve the return. So please samsung help! the machine takes in excessive amounts of water which is one of the major concerns as we are living in a time of drought. Would appreciate feedback.</p>