1 reviews | Active since Feb 2017
Samsung Z4 OS Tizen
Good day
I purchased a Samsung Z4 handset from Edgars Active less than ONE WEEK ago. Once i started using it i only then realised that the phone wasnt using the ANDROID OS but SAMSUNG's Own called "tizen". Im truly dissapointed in the phone. I cant even download or install proper apps like one does with the Android OS. There isnt even a clear indication that the phone uses another OS other than Android. I keep getting errors when installing apps like whattsapp and facebook and Yes i did reset my phone once already and still the same error. Is there a way to return this handset since its within the 7 day "warranty"? if NOT how will this issie be resolved.
thank you
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards
SamsungSA
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards
SamsungSA
