1 reviews | Active since Apr 2017

08 Apr 2017, 06:45

Samsung Z2 ******* at best

<p>I'm generally a Samsung fan and bought the Z2 because of that reason. IT is absolute *******, Tizen is a joke a really bad and useless joke. No apps compatible with the South African market. I cannot even use my mobile banking app, no Uber, no maps, no shazam, no Facebook lite and and and. Totally atrocious, whoever signed off this device to be sold here should be tried for theft - you have ****** my money and any joy I HAVE ever received from Samsung. TOTALLY UNACCEPTABLE</p>

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Replies (4)
Samsung South Africa
Samsung South Africa's reply10 Apr 2017, 11:34
Official

This is to acknowledge the receipt of your complaint.

Kindly note that the query is currently escalated to our Voice of customer team under reference number: ***

A senior customer service execute will contact you with further discussions on this matter.

Regards,

Samsung Team.

Samsung South Africa
Samsung South Africa's reply10 Apr 2017, 11:34
Official

This is to acknowledge the receipt of your complaint.

Kindly note that the query is currently escalated to our Voice of customer team under reference number: ***

A senior customer service execute will contact you with further discussions on this matter.

Regards,

Samsung Team.

Samsung South Africa
Samsung South Africa's reply10 Apr 2017, 11:34
Official

This is to acknowledge the receipt of your complaint.

Kindly note that the query is currently escalated to our Voice of customer team under reference number: ***

A senior customer service execute will contact you with further discussions on this matter.

Regards,

Samsung Team.

Samsung South Africa
Samsung South Africa's reply10 Apr 2017, 11:34
Official

This is to acknowledge the receipt of your complaint.

Kindly note that the query is currently escalated to our Voice of customer team under reference number: ***

A senior customer service execute will contact you with further discussions on this matter.

Regards,

Samsung Team.