1 reviews | Active since Nov 2016
Samsung Z2 a substandard phone
<p>This phone model is substandard I bought one about a month ago and the LCD screen cracked on its own. I reported to Samsung and requested that they look into the issues with this model to no avail it's either they promise to respond or they blame me for their flawed design. Don't buy this model or Samsung devices they are not worth the money spent</p>
Good day Vuyi,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind regards
Samsung SA
Good day Vuyi,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind regards
Samsung SA
I received the sms I am still waiting to be contacted further. What is the turnaround time because my phone has been with your service center for almost two months now.
I received the sms I am still waiting to be contacted further. What is the turnaround time because my phone has been with your service center for almost two months now.
I am still waiting. Was the response above just to hush hush my complaint about bad product design?
I am still waiting. Was the response above just to hush hush my complaint about bad product design?