CK
Celeste K

1 reviews | Active since Nov 2017

27 Nov 2017, 13:33

Samsung Z2

This cellphone is the biggest load of *******. I wouldn't mind if it wasn't a Andriod phone if the opperating system acctually received support. I have had the phone for almost two months and I have regretted every minute. My Facebook keeps crashing and has been from day one, it keeps prompting me to uninstall the app. Now I haven't been able to connect to Whatsapp for the past week. Think long and hard before getting this phone. Yes it's cheap but receives no support. Goedkoop koop is duur koop.

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Replies (1)
Samsung South Africa
Samsung South Africa's reply29 Nov 2017, 17:54
Official

This is to acknowledge receipt of your complaint.


Kindly note your query has been escalated to our voice of customer team under reference number: ***

A senior customer service executive will contact you with further advise on this matter.

Regards

SamsungSA