1 reviews | Active since Aug 2016
Samsung Z2
I foolishly bought a Z2 last December as my wife had bought one a few weeks before and the price was good.
This phone is powered by Tizen. Now if I'd known that Tizen can't do what Android can I'd have kept far away from this device. My wife, after MANY months of contact with Samsung repair centers and customer service centers was given an upgrade to an android powered phone.
Unfortunately I don't have the time and the patience for the runaround given by these "too big to fail" companies. After one failed attempt at a Samsung service center I bought another, more expensive brand and I'm very happy with my purchase.
Samsung should never have burdened its customers with the Z2 ... and having caught me ... I have undertaken never to buy ANY Samsung product again. Not a phone, a toaster, a fridge ... nothing. I threw away a little over R1,000 on a dysfunctional phone ... but that will cost Samsung a LOT more over the years to come
Dear Graham,
Please note your query has been escalated to our voice of customer team under reference number: ***.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA
Dear Graham,
Please note your query has been escalated to our voice of customer team under reference number: ***.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA
