TM
TeeTee M
1 reviews | Active since Mar 2019
17 Nov 2025, 12:19
SAMSUNG Z FOLD 6 MANUFACTURING FAULT.
Good Day Samsung,
- When I purchased Samsung Fold 6 mid 2024 I was guaranteed by Telkom that your device will not have an ink issue like the Samsung Fold 3 I bought which had an ink issue also. - Unfortunately, the guarantee I received from Telkom about your device did not suffice as I am experiencing the same manufacturing ink fault with Z Fold 6, which is clearly a manufacturing fault. - I demand that you replace my phone or repair it at absolutely no cost to me. Should you choose to repair, note that I will need a phone I will use in the meantime. - I understand that there is 24 months warrantee for Samsung Z Fold 6 in South Africa. - End.
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Replies (2)
Samsung South Africa's replyOfficial
17 Nov 2025, 12:22Good day TeeTee
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^;NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^;NM
Samsung South Africa's reply17 Nov 2025, 12:22
Official
Good day TeeTee
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^;NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^;NM
TM
TeeTee M's updateReviewer Update
17 Nov 2025, 13:38Thank you, we'll await your telecom.
TM
TeeTee M's update17 Nov 2025, 13:38
Reviewer Update
Thank you, we'll await your telecom.