AvdL
Ariska van der Linde
1 reviews | Active since Oct 2022
07 Oct 2022, 14:26
Samsung Z fold 3
Do not get the Z fold phone, I was told it is durable and basically won't break no matter the amount of times you open and close the phone, this is not true...I had phone for 3 months and it broke right down the middle of the 2 screens, I didn't drop it, I simply opened it one day and the screen went black, I was told it was out of warranty after 3 months and will cost 15k to fix. Secondly there was dirt/dust trapped in the hinge angter about a month and have tried everything, barring washing the phone in water , this would work but phone not water proof, but can't get the dirt out....so in short it's not worth it don't get any foldable phone.
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Replies (1)Samsung South Africa's replyOfficial
07 Oct 2022, 14:27Good day, Ariska,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^JL
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^JL
Samsung South Africa's reply07 Oct 2022, 14:27
Official
Good day, Ariska,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^JL
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^JL
