1 reviews | Active since Feb 2025
Samsung Z Flip phones - inferior products
DO BETTER SAMSUNG! Honour your warranties! I have had both the Z Flip 3 and Z Flip 5. Both phones have given me issues. On the Flip 3 the microphone stopped working, and on the Flip 5 the screen froze. SSS Cellular is the repair centre. This store however have on both occasions voided my warranty due to "damage". I highly dispute this. I am and have always been very careful with my devices - this seems to be the norm, and then they send you ridiculous quotes to repair a phone that should not have had issues in the first place. I have had very many phones in my lifetime, and the only 2 I have ever had to take in for repairs are the Z Flip phones. Your product is inferior, and a billion dollar company should try to make their product better, or at least honour their warranties instead of trying to bleed more money out of customers. Also - can you not spend more of our money on making your battery life longer. The Z Flip 3 lasted until midday and the Z Flip 5 lasts a little longer. I have to walk around with a power bank the whole day. Do you know who honours their warranties: @ Bosch - they collect their product, fix the problem and return . No nonsense! Do you know who has the longest lasting batteries - @ Huawei - my watch lasts me a whole week - the samsung watch needs to be charged every night.
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
