LC
Lauren C
1 reviews | Active since Dec 2017
03 Apr 2025, 16:09
SAMSUNG Z FLIP FLOP PHONE
This is the worst company ever
Quality and service 0
I’ve been asking Samsung to help me since February yet they don’t care
My Z flip 4 just went blank did not fall nothing yet they back and forth like it’s my problem that they created a phone that should never have been created
Sooooo expensive and this is the 3rd time it’s giving issues
No one cares here no customer service at all
They want me to pay for repairs that is clearly a manufacturer problem
Thousands complain about the same issue and yet Samsung does nothing
NEVER EVER BUY A SAMSUNG DEVICE
THEY NEED TO CLOSE THEIR BUSINESS
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Replies (1)
Samsung South Africa's replyOfficial
03 Apr 2025, 16:10Good day Lauren
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK
Samsung South Africa's reply03 Apr 2025, 16:10
Official
Good day Lauren
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK