MM
Mihai M
1 reviews | Active since Nov 2023
14 Nov 2023, 10:56
Samsung Z flip 3 - stay away
bought two Z flip 3 - less than 2 years ago. What a mistake. Both screens packed. My mistake was that I trusted what Samsung said about the folding screen life.
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Replies (2)
Samsung South Africa's replyOfficial
14 Nov 2023, 11:00Good day Mihai
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Samsung South Africa's reply14 Nov 2023, 11:00
Official
Good day Mihai
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
MM
Mihai M's updateReviewer Update
06 Dec 2023, 10:10Hmmm, typical - pass it to a call center operator who is trained to start the ping-pong with customers, just to tick the 'issue attended box'.
Actually, there should be a different rating system. To give Samsung a 1-star rating is far too high.
Actually, there should be a different rating system. To give Samsung a 1-star rating is far too high.
MM
Mihai M's update06 Dec 2023, 10:10
Reviewer Update
Hmmm, typical - pass it to a call center operator who is trained to start the ping-pong with customers, just to tick the 'issue attended box'.
Actually, there should be a different rating system. To give Samsung a 1-star rating is far too high.
Actually, there should be a different rating system. To give Samsung a 1-star rating is far too high.