1 reviews | Active since Oct 2020
SAMSUNG Z FLIP 3 A MONEY MAKING ****!
I am highly disappointed at Samsung South Africa . The product (Samsung Zflip 3) that let me down. I bought a Samsung galaxy Z flip 3 in June 2022,the phone worked fine for the first 3 months. The few times that I experienced a small problem, it was glitching and yellow lines would appear across the screen. It wouldn't last so I didn't think I was a big deal.
After an update in December 2022 i decided to flip and close the phone,when i checked again the phone was off, i tried to switch the phone on and flip it closed again, it immediately went off and stopped working like its supposed to.This is 6 Months from the date of purchase, 6 MONTHS!!! and my phone was no longer a flip. i stopped closing the phone and used it like an ordinary phone,meaning i was getting the benefit i am paying for.
I took the phone to a Samsung approved repair Centre in Boksburg where i got a quote for 10 600 that i would be liable, for battery and screen part replacements and was told its Physical damage the the phone is broken inside.
The phone works 100% when not flipped closed, why is the entire phone not working if it was physican damage,why only when flipped closed.
I am bitterly dissapointed in SAMSUNG. i think this was 1 time too many.
this has left a bitter taste especially because i was a Samsung enthusiast, i have1 lost trust and look at another brand that will not rip me off.
I am going to go to court becuse there is no way i am gonna pay for phone that stopped doing what it was intended to do (Flip) .within 4-6 Months,
Sies SAMSUNG!!!
SAMSUNG ZFLIP 3 A MONEY MAKING SCHEME!!!
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
