MS
Mohammed S

1 reviews | Active since Jul 2019

22 Sept 2020, 16:37

Samsung you *******!!

No response on our vouchers which were promised I have been using Samsung for over 10 years not only with smartphones but this year alone I have spent over 150k on Samsung home appliances and aircon systems at my new house I have lost all faith in this brand!! Worst service ever!!!

0
Replies (2)
Samsung South Africa
Samsung South Africa's reply22 Sept 2020, 16:44
Official
Good day Mohammed 

Thank you for choosing Samsung.

Your query has been escalated to the promotion team for further assistance.

Samsung does apologize for the inconvenient caused 

Regards
SamsungZA:
LZ

MS
Mohammed S's update27 Sept 2020, 22:44
Reviewer Update
Kindly advise outcome of escalation?? Reference number 24Z3HENMG and 297YSQDKF. I have sent all the correct documents.