EJ
Eileen J
1 reviews | Active since Nov 2016
19 Feb 2025, 15:44
Samsung you need to see how many clients are unhappy and read the room!!!
Samsung, have you seen how unhappy people are with your brand? Your service? Your product? Are your clients wrong or are you missing the mark? Do we all have a secrete vendetta against your company or are we giving you information to improve your services. I WILL NOT STOP ASKING UNTIL MY ISSUE IS RESLOVED
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Replies (3)0
Replies (3)
Samsung South Africa's replyOfficial
19 Feb 2025, 15:45Good day Eileen
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK
Samsung South Africa's reply19 Feb 2025, 15:45
Official
Good day Eileen
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK
Samsung South Africa's replyOfficial
19 Feb 2025, 16:09 Thank you for reaching out to us. We have sent an email to the address you provided, as we require additional details regarding your query in order to assist you more effectively. ^KK
Samsung South Africa's reply19 Feb 2025, 16:09
Official
Thank you for reaching out to us. We have sent an email to the address you provided, as we require additional details regarding your query in order to assist you more effectively. ^KK
EJ
Eileen J's updateReviewer Update
13 Jan 2026, 08:43If there was a negative I would surely give it. These suppliers of Cell Phones are both arrogant and unethucal. They look for loop holes to escape responsibility. Its as if admitting that a customer is right would mean they needed to correct themselves and how dare we expect that
They stand behind there brand so brazen....knowing full well that they have not delivered. Shame on you Samsung giants who take the little guy's money and use bullying tactics not to own up and take accountability !!!! You guys are disgusting!
They stand behind there brand so brazen....knowing full well that they have not delivered. Shame on you Samsung giants who take the little guy's money and use bullying tactics not to own up and take accountability !!!! You guys are disgusting!
EJ
Eileen J's update13 Jan 2026, 08:43
Reviewer Update
If there was a negative I would surely give it. These suppliers of Cell Phones are both arrogant and unethucal. They look for loop holes to escape responsibility. Its as if admitting that a customer is right would mean they needed to correct themselves and how dare we expect that
They stand behind there brand so brazen....knowing full well that they have not delivered. Shame on you Samsung giants who take the little guy's money and use bullying tactics not to own up and take accountability !!!! You guys are disgusting!
They stand behind there brand so brazen....knowing full well that they have not delivered. Shame on you Samsung giants who take the little guy's money and use bullying tactics not to own up and take accountability !!!! You guys are disgusting!