1 reviews | Active since May 2018
Samsung-Worst service provider
You take out Samsung Mobile Care insurance for your screen and battery on Samsung S8, once you have problems ALL costs is liable for payment by customer... Repairs have been done without authorization from owner!! Samsung Branches in Pretoria never phoned me back regarding my phone it has been there for over a month for a screen repair and no employee what so ever bothers calling you regarding extra fees and progress of your device.
I'm switching to Apple!!!!!!!!
Good day,
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^LP
Good day,
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^LP