LG
Leon G

1 reviews | Active since Aug 2017

16 Mar 2026, 16:48

Samsung worst service

Pathetic service from Samsung I have many Samsung appliances and trusted this brand my washing machine recently needs repairs Samsung and their repair centre SSS CELLULAR refuse to assist,pathetic service,I already had the machine accessed by Bergens and bearings and spider needs to be replaced all I need is a quote yet they still want to come to see the machine to charge call out fee,pathetic service wil never support this useless brand again

0
Replies (3)
Samsung South Africa
Samsung South Africa's reply16 Mar 2026, 16:50
Official
Good day Leon

Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 
  
We have noted your concerns, and we are currently investigating the matter further. 
  
Your complaint has been assigned to our escalations department and we will be in contact with you. 
  
 Kind Regards, 
 Samsung ZA
^KK
LG
Leon G's update16 Mar 2026, 16:52
Reviewer Update
When will you contact me in a weeks time???
LG
Leon G's update17 Mar 2026, 08:55
Reviewer Update
Still no call back really pathetic service