Samsung-worst product EVER

I am on hello Peter yet again about Samsungs poor quality in phones. I upgraded last year to the S20 Ultra. After 3 months it broke. It took them almost 3 months to replace the handset. I eventually received a new phone. Now about 5 months later the new phone is also giving problems. I have had it with Samsung. I really regret not taking a apple phone when I upgraded. Samsung is terrible and very slow to resolve problems. And the customer service at the Samsung shop in the Grove mall is pathetic. Bad bad bad Samsung. Shame... Shame... Shame....