JQ
Jacques Q
1 reviews | Active since Apr 2023
22 Aug 2024, 15:52
Samsung woes
I decided to upgrade my Huawei which I owned for 6 years and never gave me a days trouble. I bought a Samsung and within 2 years it went for repair on 4 occasions as it was not working properly. I bought the phone from Incredible Connection Midlands Mall. They said that the phone was sent to the Samsung repair Centre for repairs. The phone has stopped working again, a few months after the warranty expired
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Samsung South Africa's replyOfficial
22 Aug 2024, 15:54Good day Jacques
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply22 Aug 2024, 15:54
Official
Good day Jacques
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM