1 reviews | Active since Mar 2017
Samsung with false promotions
<p>Samsung is selling tv's with thomson travel vouchers. Its the biggest lie of them all. I have been trying for 10 days to get my product registered to be able to receive the promised voucher, however the sms number does not work nor does the phone number. After fighting with the call center a manager promised to email me the link so I can continue with the registration and to get the voucher. Nothing!!!! This is a international company that is promoting lies and I will return the product so I can change over to a company that has got more integrity. Seems like selling lies is what Samsung is all about. They have problems on some cellphones and now they can not even honour a special which they are offering with certain tv models. And to mention it these tv's are most certainly not cheap. Never will I support a company that has got no integrity and that lies and cheat their costumers. Well done Samsung. Lossing a client that used to believe in your products</p>
This is to acknowledge receipt fo your complaint.
Kindly note the query has been escalated to our voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA
This is to acknowledge receipt fo your complaint.
Kindly note the query has been escalated to our voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA
