jJ
jasonfleetwood J

1 reviews | Active since Jul 2017

01 Dec 2017, 12:25

Samsung will apparently NEVER have stock.

I purchased a Samsung 7kg washing machine from Game Fourways on the 3rd of November. Now, one month later I still HAVEN'T received my washing machine. When I visit the store I am being told that 'Samsung' is to blame and they don't have stock - and I need to wait '2 weeks' for deliver. My advice to everyone out there is DON'T EVER purchase an appliance from GAME Stores and definitely don't buy a Samsung.

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply04 Dec 2017, 10:56
Official

This is to acknowledge receipt of your complaint.

Kindly note your query has been escalated to our voice of customer team under reference number: ***

A senior customer service executive will contact you with further advise on this matter.

Regards

SamsungSA