AC
Amanda C
1 reviews | Active since Mar 2018
26 Nov 2020, 10:44
Samsung where is my tv????
I purchased a samsung note 20 on the 11th of October 2020 and claimed a 32inch tv that came wih the offer .i have supp**** all required documents and so many back and forth communication in trying to get this tv to no avail .my order number is 42UTFRVT.I have been in touch with a Kirsten Olifant who does not give any feedback .i want my tv please!!!!!
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Replies (3)
Samsung South Africa's replyOfficial
26 Nov 2020, 10:52Good Morning Amanda ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Samsung South Africa's reply26 Nov 2020, 10:52
Official
Good Morning Amanda ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Samsung South Africa's replyOfficial
26 Nov 2020, 14:39Your query has been escalated, please wait for feedback. We will inform you once it has been resolved.^NM
Samsung South Africa's reply26 Nov 2020, 14:39
Official
Your query has been escalated, please wait for feedback. We will inform you once it has been resolved.^NM
AC
Amanda C's updateReviewer Update
08 Dec 2020, 13:07still no tv
TV license is merged ,SABC does not put two names on a license .Samsung needs to confirm this just by calling SABC and giving them the license number or my ID but your BAFANA just wont get this !!!! What more do we need to do...
TV license is merged ,SABC does not put two names on a license .Samsung needs to confirm this just by calling SABC and giving them the license number or my ID but your BAFANA just wont get this !!!! What more do we need to do...
AC
Amanda C's update08 Dec 2020, 13:07
Reviewer Update
still no tv
TV license is merged ,SABC does not put two names on a license .Samsung needs to confirm this just by calling SABC and giving them the license number or my ID but your BAFANA just wont get this !!!! What more do we need to do...
TV license is merged ,SABC does not put two names on a license .Samsung needs to confirm this just by calling SABC and giving them the license number or my ID but your BAFANA just wont get this !!!! What more do we need to do...