1 reviews | Active since May 2021
SAMSUNG WEFIX CANAL WALK
i had my samsung gear s3 repaired at Wefix canal walk 2 to 3 months back. They said i needed a new battery and mother board. I went ahead and had it repaired as i like the samsung products hence all my tv"s and phones are also Samsung.
My watch started playing up so i returned to wefix canal walk and was told there is water ingress in the watch and i would need to again replace the mother board again. i queried why there was water damage on a waterproof watch and they were the last people to work on the watch and open it to replace battery and mother board 2 months prior. They gave me the email adress of samsung and said i was to take it up with them as they said it is not there problem I mailed them but have yet to have a reply. Samsung is leaving i bitter tatse in my mouth
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM