1 reviews | Active since Mar 2016
Samsung Watch 7 Powered by AI (Artificial Information)
I recently "upgraded" from the Samsung Watch 5 to the Samsung Watch 7, and to say I’m disappointed would be an understatement. I had constant issues with the Watch 5 not measuring my BPM or tracking HIIT workouts. After sending it for repairs, Samsung Durban came back with the tired excuse that my watch wouldn't read accurately because I have tattoos.
Enter the Samsung Watch 7, which boldly advertises its "Upgraded BioActive Sensor" and "next-level precision" with 13 LEDs, supposedly offering the "most advanced health sensor" to date. According to Samsung, this should have been a game-changer.
Spoiler: it’s not.
Not only does the Watch 7 still fail to read my BPM mid-workout, just like the Watch 5, but now it’s added a new trick: it regularly gets stuck in water mode and refuses to switch off. I’ve even included a link to videos showing just how defective this watch is and how laughable the claim of being “Upgraded BioActive Sensor. Next-level precision. Stay ahead on your wellness journey with our most advanced health sensor on Galaxy Watch. With 13 LEDs, the new BioActive Sensor tracks your heart rate, sleep patterns and more with high precision.” really is. https://drive.google.com/drive/folders/1xrQX4S0nv7vYdg0jHCQWV-o30QV8P7gj
After wasting thousands of rands on this so-called upgrade, I’m officially done. The Samsung Watch 7 is going into storage, and I’ll be switching to a different brand altogether. What a complete letdown.
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
