sM
sadha M
1 reviews | Active since Nov 2016
17 Feb 2021, 11:13
Samsung wasting my time, 7 months and no buds as yet
I've been waiting for my galaxy buds for 7 months with back and forth conversations. I have loaded the original proof of purchase initially on the app but then received calls to say Samsung does not have it. I have now emailed it again and have not yet received a response.
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Samsung South Africa's replyOfficial
18 Feb 2021, 15:48Good Day Sadha
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
NM
Samsung South Africa's reply18 Feb 2021, 15:48
Official
Good Day Sadha
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
NM