AH
Annalene H
1 reviews | Active since Jul 2018
19 Jul 2024, 20:39
Samsung washing machine not working
I bought a Samsung washing machine in May 2024, and I did not even used the washing machine for a month when I experienced problems and reported it in June. Apparently there is no coverage in the area I am in. It is a month later after reporting the issue and I still have no answers what will the next steps be to sort out the problem. I paid cash for the washing machine, not even on account. I am very disappointed with Samsung
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Samsung South Africa's replyOfficial
20 Jul 2024, 08:21Good day, Annalene,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NP
Samsung South Africa's reply20 Jul 2024, 08:21
Official
Good day, Annalene,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NP