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Helga H
1 reviews | Active since Jun 2023
28 Jul 2023, 11:32
Samsung washing machine NEVER BUY!
Once AGAIN Samsung Disappoints!! Bought a Samsung washing machine from Makro Montague Gardens whom with in 6 months, under warranty drum required to be replaced as it damaged brand new clothes and towels and they take no responsibility and wants the customer to take it up with Unilever. WILL NEVER BUY SAMSUNG or from Makro again!! No after sale service!!!
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Samsung South Africa's replyOfficial
28 Jul 2023, 11:34Good day Helga
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Samsung South Africa's reply28 Jul 2023, 11:34
Official
Good day Helga
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM