KW
Kevin W
1 reviews | Active since Nov 2018
12 Feb 2019, 00:04
Samsung washing machine fault
Bought a top loader washing machine and nothing works because the buttons under the keypad ( main PCB) do not actually reach the keypad rendering the machine useless..! How did this pass quality control in November 2018 a few months ago?... I obviously have pictures.
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Replies (2)
Samsung South Africa's replyOfficial
12 Feb 2019, 00:30Good day
Kevin W
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
Samsung SA: ^NM
Samsung South Africa's reply12 Feb 2019, 00:30
Official
Good day
Kevin W
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
Samsung SA: ^NM
Samsung South Africa's replyOfficial
12 Feb 2019, 16:34Good day Kevin
Herewith your reference number:
***
Regards,
SamsungSA:^LZ
Regards,
SamsungSA:^LZ
Samsung South Africa's reply12 Feb 2019, 16:34
Official
Good day Kevin
Herewith your reference number:
***
Regards,
SamsungSA:^LZ
Regards,
SamsungSA:^LZ