Samsung Washing Machine - 4 repairs later not sorted - not 1 year old

I am completely disgusted at the lack of customer care presented by Samsung. I bought a Samsung washing machine on 11 November 2021. In April 2022 the machine started making a loud noise during the spin cycle. I contacted Hirsch who was the company i bought the device from. Between Hirsch and Samsung someone did not log my call. Hirsch says they did, Samsung claims they did not. After calling several times, a technician came out in June to inspect the machine. He then proceeded to replace x2 dampers in the machine. At this point i was furious as to why a repair of a machine that was only 6 months at the time, but that was not 6 months when i logged a call was being repaired. The technician then said if i decline the repair then Samsung wont replace the machine if anything further happens. I then proceeded with the repair. The same day of the repair i tried to call the technician as the repair did not resolve the issue. he ignored my calls. I then sent a WhatsApp message, which he then responded to saying I need to log it with Samsung (a job he did not sort out). I then once again contacted Hirsch who assured me they would sort it out with Samsung - nothing silence for almost a month (with continued calls) - the same technician come out again this time to replace the springs in the machine - at this point i made it clear to samsung i was my machine replaced as the machine cost R9500 and at this rate the machine will not last me long. They assured me that after the second repair if the machine did the same thing they would replace. Bang the same day after the repair the machine was still not sorted. Since July, i have been battling to get a replacement and it has been declined and a technician once again sent out for a repair. The technician then proceeded to lift the feet of my machine stating that he needed to balance the machine. Tilted the machine back - i was not stupid, there was no way a machine must be tilted completely back - none the less the machine still was not sorted. Then.... a new technician came out, this time stating that the entire drum and dampers needed to be replaced. This time i was fuming and called Samsung and Hirsch fighting for a replacement, which was once again rejected. I then contacted the store manager of Hirsch who assured me he would sort out the situation, come back and says i need to let them do the repair and he would fight for a replacement. At this point i decided to put everything in writing, as lies upon lies were circulation... and bang to my not so surprise the store managers response changed. Stating that he tried to get a replacement and it was rejected and if the next repair did not work he would go back to Samsung. On Friday I had the repair done - replacement of the drum and dampers. This time my machine is worst than before they replaced the items. I called Liptronics, the repair provider of Samsung immediately on Friday after the repair. They did not get back to me even though they said they would. Monday i contacted them again, no1 was answering my call. Tuesday i go through to Liptronics, and the lady said they waiting on a part they ordered, i was like what part, she said she would ask the technician to call me - still no call from the technician. My machine is still not fixed or sorted. They refuse to replace it. Hirsch is useless and only cares about their own pocket. Lies upon lies being told. Liptronics just called me wanting to collect my machine to fix at the workshop - at this point im like fix what, do what. no1 is speaking to me about what is actually happening. I do not trust sending this machine as I have no idea what they are going to do with the machine. My machine is not yet a year old, and it has had 4 repairs done to it. lies upon lies being told