1 reviews | Active since Feb 2017

30 Nov 2017, 08:32

Samsung washing machine

I bought a machine from game ballito on the 30/06/2012. I know it is five years old however I have just spent R1700.00 to have it fixed. The main shaft snapped and the corrosion you would not believe how bad it is. I sent the photos to Samsung and got a reply saying the a technical rep would be in touch .... still waiting ...

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Replies (1)
Samsung South Africa
Samsung South Africa's reply30 Nov 2017, 11:53
Official

This is to acknowledge receipt of your complaint.

Kindly note your query has been escalated to our voice of customer team under reference number: ***

A senior customer service executive will contact you with further advise on this matter.

Regards

SamsungSA