SAMSUNG WARRANTY **********

What an absolutely ******* brand and dishonest warranty they provide for their products! Our double door fridge is not even 1,5 years old and the one slot inside the fridge made a lit burst and cracked by ITSELF! I reported the problem, Samsung technician came, he even said to me telephonically that he could se the damage was not caused by a person and he had to escalate the issue. However, Samsung said their warranty doesn't cover any damages that was caused by me, when I have told them multiple times I have not caused this damage and what their own technician told me was he could see it was damage not done by a person. It is totally disgusting and "*****heid'. They sell junk to people. Their name stands for JUNK! Why provide warranty if you want to dodge the responsibility? The panel slot bursted on its own. How the hell can I cause a damage like that with a glass shelf? Shouldn't the glass shelf also show or have some damage? Or if I placed something heavy against the panel, shouldn't the whole panel be broken! I will never purchase a product from this brand again.