1 reviews | Active since Mar 2017
Samsung / Warranty
<p>I have a Samsung Note 5. My cell phone's battery started swelling after 1 year and 1 month . I went to the samsung store in Carnival Mall and they charge me R1100 to fix my phone. Really just after the warranty? I can not believe that they can manufacture cell phones to brake just after the warranty is pass. This is a factory fault from Samsung as my phone has no other damages , my screen started pulling away from my phone . I loved my iphone and my husband convinced me to try samsung What a disappointment!!!!!!!!! </p>
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This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA